Frequently
Asked Questions
Find quick answers to common questions about our towing services, memberships, and
on-the-water vessel assistance.
On-The-Water Vessel
Assistance FAQ
How do I get vessel assistance when I need a tow?
The Vessel Assist Cabo is open 24-hours a day, 365 days a year to assist you with your towing needs. The Vessel Assist Cabo call center can be by calling +52 (624) 151 2411
What does “unlimited” towing service mean?
Vessel Assist Cabo provides towing assistance should your boat break down on the water for as many times as needed when you become a member for up to 50 miles.
If my boat breaks down at the dock, does my towing membership still work?
No, the Vessel Assist Cabo towing service is meant for tows resulting from breakdowns at sea or at restricted use docks.
What is the difference between towing and salvage? What happens if my boat sinks?
Vessel Assist Cabo establishes towing as any operation not involving immediate peril to the boat or to a legally protected marine environment and requiring no special equipment. Salvage includes any operation involving immediate peril to the boat, the marine environment or the use of special salvage equipment (pumps, airbags, dredging equipment, cranes, etc.). The Vessel Assist Cabo does not provide for salvage operations such as a sinking or hard grounding. Salvage operations, including towing from the salvage site, would be paid for by a yacht or boat insurance policy, such as GEICO boat insurance.
Does Vessel Assist Cabo towing service apply if I'm a guest on someone else's boat?
No, Vessel Assist Cabo towing service memberships are tied to your specific boat.
If I have a fleet with more than one boat, is there discounted pricing for multiple boats in the vessel assist program?
If you have multiple boats registered to your name, please contact us for multi-vessel discount.
Can I use Vessel Assist Cabo towing service if I am not a member? If so, how much does it cost?
Yes, you can use Vessel Assist Cabo services if you are not a member for a rate of $350 USD per hour.
